We all love to hate Facebook but you can’t deny they have developed an excellent platform which has played an instrumental role in the growth of thousands if not millions of businesses globally. Unfortunately it’s also a popular hang out spot for professional hackers and scammers.
The common theme of the hacker is to send a message disguised as ‘Facebook’. The message will inform you that your account is being reported and will be closed if you do not click on this link. There is then usually a link that looks totally legitimate and above board, but isn’t. That link takes you to a fake Facebook login page that will steal your account information and hack your account.
Once they have your account information, scammers typically can do the following:
- Delete all content and followers
- Take over a page acting as your brand and then send users to more hackable click bait links
- Message all your followers from your account with more spam
- Hack into your card details. Please note if you have ever purchased something within Facebook or have run ads (even a boosted post that we tell you not to do), Facebook has stored your details and hackers can access.
- Finally, they can also use your private information to steal your identity or commit other crimes.
Sounds like a nice bunch of people hey?
We’re sharing this because in the last couple of months (as of October 2023) we have seen a noticeable increase in the number of messages on the clients pages we manage.
How to Protect Your Account on Facebook
Enable Two-Factor Authentication (2FA)
We cannot stress enough how important this is. Two-Factor Authentication enhances the security of your account by requiring both a code from your phone and your password during the login process. Yes it’s a slight pain sometimes, but completely worth it.
Please also ensure that any users and admins of your account also have Two-Factor Authentication turned on. We have seen instances of other business pages being hacked because the person managing the social media person did not have this set up properly. Please check with whoever is managing your socials if it isn’t you. If you need help on setting up then click here.
Check the Sender’s Profile
Always check the profile of the person or page messaging you. Often, these spam accounts are inactive or not viewable once clicked on as a number of people have already flagged them as spam or reported them. This scrutiny can offer an additional layer of protection against such threats.
If you wish to report then simply click on the three dots here.
NEVER EVER EVER Click on Links
Even if the message appears from Facebook, DO NOT click on the link. If it is a genuine issue you will receive an email from Facebook (which unfortunately can also look genuine but isn’t). Always click on the sender email to view the email address linked. Usually it’s a dodgy one unrelated to Facebook.
Be Wary In General Of Messages
Remember, these hackers are professionals, and they will make the message look as authentic as possible. Their style often involves hacking one account and sending the same spam message to all account followers. The more people click, the more they profit through stealing account details.
We have had several emails and messages stating they are a brand wanting to work with us and to click on the Google Document for more information. Again this is a spam message doing the rounds with agencies at the moment.
Invest in Cybersecurity and Insurance
Consider investing in cybersecurity measures for your business with a Cyber Security company. Putting plans in place and helping to mitigate may include installing certain software, having regular audits and team training etc.
Cybersecurity insurance can be a smart move to safeguard your business in general from cyber attacks.
What should you do if you think your account may have been hacked?
- Change your password immediately. It would be best if you also changed the passwords for any other accounts that use the same password as your Facebook account.
- Enable 2FA if you haven’t already.
- Scan your computer for malware. You can use a free antivirus program to scan for and remove malware.
- Report the hacked account to Facebook. You can do this by going to the Facebook Help Center and selecting “Report a Hacked Account.”
Importance of Protecting Yourself from Spam Messages on Facebook to your Business
Protecting yourself from spam messages on Facebook is significant to your business for several reasons. First, it can help you to maintain a positive reputation with your customers. If your customers receive spam messages from your business page, it can make them think your business is unprofessional or untrustworthy.
Secondly, protecting yourself from spam can help to keep your business information safe. Spammers often try to steal passwords and other sensitive information. If your business account is hacked, spammers could use your information to spam your customers or steal money.
Finally, protecting yourself from spam can help to improve your productivity. Spam can be a significant distraction, and it can take up much of your time to sort through it and delete it. By protecting yourself from spam, you can save time and focus on more important things.
Awareness and proactive measures are the best defence against such cyber threats. Stay vigilant, stay safe, and remember, when in doubt, don’t click!
Any questions? Please reach out.